Frequently Asked Questions
How can I get a library card?
Adults must show photo identification and proof of residence. Children under 18 must have a parent or guardian present, and proof of residence.
Your library card may be used at over 125 Evergreen libraries in Indiana.
Patrons are responsible for all materials checked out on their cards.
Only the owner of a card may check out items on that card. Lost or stolen cards
should be reported immediately. The Library card replacement fee is $2.00.
What are LHPL’s overdue fees?
Lincoln Heritage Public Library went fine-free on April 3, 2023.
Will any materials have overdue fines?
Yes. While most of our materials will not have overdue fines, the Library of Things collection will continue to accrue fines if they are not returned on time. The Library of Things contains our mobile hotspots, iPads, Chromebooks, CD players, and laptops. These items are clearly marked that fines will still be charged.
What will encourage patrons to return materials?
While we are not charging overdue fines, we will still charge replacement cost fees for materials that are 28 days overdue. If an item is 28 days overdue, we assume the item is lost, and the cost to replace the item will automatically be billed to your library account if the item is returned in good condition after the bill is generated. The replacement cost will be removed, and no fine will be accessed. If the item is not returned, the patron is responsible for the cost of the item, and borrowing privileges may be suspended.
We will also continue to bill for damaged items.
What if I already owe money for overdue fines?
April 3 will be a clean slate for Lincoln Heritage Public Library patrons. Not only are we not charging future overdue fines, but we also forgive past fines. This process will be done automatically on our end, so you do not have to worry about anything. Fines for the Library of Things collection will not be forgiven. Now is the time to return any lost materials that may be been overlooked over the last few years, months, or weeks. All fines will be waived if the materials are returned in good condition.
Do you have public computers?
Computers are on a first-come, first-serve basis. Young adults are not allowed in chat rooms such as Facebook or Myspace. Patrons may sign up for 60 minutes at a time and may request additional time depending on availability.
The computer lab will close 15 minutes before the library closes.
Children’s computers have limited internet access.
What is filtered on public computers?
All library computers are filtered, and all users must refrain from inappropriate conduct while using computer resources or the Internet.
What are examples of inappropriate conduct?
Using library computer resources in a manner that violates federal, state, or local laws.
Interfering with, or disrupting, other library users, services, or equipment.
Attempting to gain or gain unauthorized entry to computer files, records, data, communications devices, or other resources.
Displaying or printing obscene, abusive, violent, sexually explicit language or visuals.
Violating copyright laws and licensing agreements relating to software, files, and other resources obtained via the Internet.
Destroying, damaging, or disabling equipment, software, or data.
Soliciting minors.
Using public computers for personal monetary gain.
Participating in electronic betting or wagering via the Internet.
Does the library offer copier/fax services?
The Dale Branch has two copiers available for public use. The Chrisney Branch has one copier.
Black and white copies are 10 cents per page, and color copies are 25 cents per page.
Both Branches offer document faxing. The fee is $1.00 per page to send or $.50 per page to receive.